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General Terms

Preliminary Remarks

The following sales conditions are related to any order of goods.
No variation will have any effect unless it is writing. In case of discrepancy, these sales conditions will overcome any eventual purchase condition by the customer. VC has the right to modify the size and structure of products in order to improve their functions and technical specifications without notice. For the sale contract to be affirmed, it is necessary that the purchase order, transmitted by the customer directly to VC even by fax, is formally accepted in written form by VC through confirmation of order. Any shipment for supply the ordered items only includes what is expressly mentioned in the confirmation of order acceptance transmitted by VC to the customer.





Prices

Prices mentioned in this price list are subject to change without notice, further to any rise of costs by VC and/or the manufacturer and/or change value with foreign currencies. Prices include standard packaging charges, any other cost for special packing required by the customer being at exclusive charge of this last. Prices do not include transport costs, nor any eventual custom and/or insurance charges, nor installation, nor taxes/charges/rights to be paid to any public or private associations to any title, nor VAT and other accessories.





Payment terms

Payment must be done to VC directly before delivery, except for different written agreement, in the agreed form and within the agreed period of time, any transmission of money always being at customer's risk. In case of delay in the transmission of payments, VC can suspend warranty and stop deliveries of goods.





Termination of supply agreement

In case the customer would suffer permanent insolvency, bankruptcy or liquidation by agreement or by a court, or dishonour a bill or a cheque, then VC shall be free to terminate the contract at his own will, by giving written notice to the customer.





Artistic, Industrial, Intellectual Property


The customer will be liable and only responsible for any violations of both VC and third parties rights and in particular for copyright and any rights related to the trade marks and the names and designs that he intends to mention onto ordered packages, as well as for any reproductions of the size and external aspect of third parties´products. Therefore, the customer is obliged to indemnify VC for any prejudicial effects to the extent that they result from any claims or actions by third parties with respect to violations of those rights. VC is a registered trade mark, so that any violations of its relevant rights can be prosecuted by the law, in conformity with the purposes of the German law and of the EEC Dir.nr. 100 dated 1992. The customer shall not be deemed to acquire nor he acquires any intellectual property right in relation to the goods purchased at VC, being stated that he cannot copy nor imitate the Products.





Reserved Domain

VC holds the property of the goods until the last payment is made related to that supply. Therefore the customer shall not alienate the goods nor give them in pawn nor transfer them anywhere. In case of termination of agreement caused by customer´s failure(s), eventual money received on account by VC will be deemed to be kept as indemnity title.




Shipment Conditions

All goods will be supplied according to the proforma invoice.





Delivery terms

Agreed delivery terms are indicatively mentioned, so that they are subject to both VC & manufacturer´s production opportunities and events of "Force Majeure" such as strikes by VC and/or manufacturer´s employed personnel, or by authorities, or natural calamities, and so on. In any case VC shall be deemed to be liable nor responsible for any direct and/or indirect damages caused by delayed delivery(ies). Delayed delivery(ies) does not legitimate the customer to totally nor partially cancel the contract. Partial shipments are allowed.





Transport Conditions

All goods are shipped for the customer´s account and risk, even when the transporter/forwarder has been chosen by VC and/or the products are delivered "free of charge". Any claims related to the supplied goods shall be sent in written form to VC within 8 (eight) days from receipt or rejected shipment and at least within 20 (twenty) days from the date of shipment from VC´s warehouse, under penalty of forfeiture. During 15 (fifteen) days from the date of claim, rejected goods shall be kept at VC disposal for check-up and investigations, these last being not to be considered as recognition of denounced defects of goods, the onus of which ever lies on the customer. Eventual insurance for transportation shall be expressly and formally required by the customer and will be effected at this charges. At receipt of goods, the customer is required to opportunely check and verify the products and, in case of damages and/or shortage of goods, to immediately address his claims and/or contests to the transporter/forwarder before accepting the goods and signing the bill of loading.





Warranty terms

VC guarantees the products for a period of 12 months under warranty following delivery or shipment of goods against any manufacturing defect. Warranty does not cover those products that should result tampered, repaired by third unauthorized parties or misused because of non-conformity to standard provisions of use. Contested products, that shall result defected at VC´s unobjectionable opinion, could be repaired or replaced, but in any case and for any reason VC shall be deemed to be liable nor responsible for any eventual direct or indirect damages. All claims shall be sent in written form to VC within 15 (fifteen) days from expiry date of warranty period. Reparation and/or substitution of products shall exclusively take place at VC which the customer is required to send the defected products to, at his own risk and charges. Warranty does not cover subject to wear and tear parts such as lamps, batteries, picture tubes, videorecording heads and so on. Duration of warranty is limited by the expiry date, even when products have not been installed or activated for any reason. At expiry of warranty, VC shall be indemnified against any obligation and liability arising from the contract anymore. Shipments of products under warranty to VC, as well as any eventual packaging expenses and accessories, are at customer´s risk and charge.





Return of products (Only against RMA-no.)

Any return of products to be repaired, under warranty or not, will be accepted only if previously authorised by VC. Products shall be sent into the original package and together with relevant details concerning official purchase order and delivery note. The customer is required to add a short remark about the description of defect. VC shall not refund the customer for the period during which the system could not operate because of reparation in course or replacement to do, and no responsibility shall be titled to VC for any eventual damages caused by defected products.

Through the purchase order, the customer shall be deemed to be responsible for observance of the law and safety rules related to the use of supplied products. VC will never be responsible, even indirectly, for failure or insufficient operation functions of products and/or the relevant damages.





Disputes

In case of disputes arising from or in connection with interpretation or execution of the supply contract, even in case of foreign customers or goods sent abroad, the court of Neumünster shall be titled to settle the case.





Derogations

Any eventual agreements totally or partially derogating from the above mentioned sale conditions shall result in written form, any other solution being without effects to VC, as well as any other verbal agreements with agents or officials of the company that have not been confirmed by VC in writing.


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